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Although if you reset the Apple TV you would have installed the latest versions of other apps. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). So what is happening is that system sound audio is working just fine. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? AVForums.com is owned and operated by M2N Limited, It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. I have the same problem when trying to sync my Sonos speakers. New York, A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Future US, Inc. Full 7th Floor, 130 West 42nd Street, For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. If not, then update the HomePods to 14.5 as well. The company is currently conducting internal testing of the soon-to-be-launched application update. Really frustrating that this feature doesn't work. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Buy, install, and forget about it. Again, this is only fixed by resetting the Apple TV. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Audio is out of sync from video and delay increases over time. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. But I have had nothing but problems. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Irritating This doesnt typically occur with Disney plus or streaming movies from iTunes. omissions and conduct of any third parties in connection with or related to your use of the site. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. You are using an out of date browser. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. This thread leaves me to believe its not just my tv. Oct 8, 2021 6:36 PM in response to Ccastle84. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. A forum where Apple customers help each other with their products. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. I reset everything from scratch. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. tvOS 14. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. It was never a problem with my old AirPods. One could get rid of the issue by switching to the Infuse client. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Aug 12, 2021 4:25 PM in response to Ccastle84. Looks like no ones replied in a while. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Oct 4, 2021 1:09 PM in response to elmofles. Delighted to have just upgraded my home cinema after about 14 years. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Reddit and its partners use cookies and similar technologies to provide you with a better experience. YouTube TV audio is out of sync with video. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. All are using AAC audio codecs. The problem happens multiple times on every episode I play, currently NCIS. If you love what we do, please consider a small donation to help us keep the lights on. I have similar problem. User profile for user: All of my devices are running 16.1 and everything is on the same Wi-Fi network. The audio loss seems to mostly impact more recent video files, but also some older ones. Alt1037, User profile for user: It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. To start the conversation again, simply Reassures me I'm not loosing anything by using ARC. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Is there a software update coming anytime soon? Please refresh the page and try again. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. The Mac Pro is still available as the Mac to switch to Apple Silicon. This is absolutely repeatable. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Tried everything without luck. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Privacy Policy. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Again, this was NOT an issue until my Apple TV updated. I can no longer set the audio output device to be my HomePod stereo pair. Under Calibration, click Wireless Audio Sync. User profile for user: These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Oct 7, 2021 7:41 PM in response to dangregory. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. and our Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Id say the issue started about 2 months ago. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. I have Dolby enabled incl. After update to tvOS15, sound and audio become more and more out of sync with time. This occurs when using Appletv app on a TCL tv. Reboot the wifi router as well. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. I have Dolby enabled incl. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. This adjustment should resolve the issue for the time being, at least until the official fix arrives. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. frame matching etc. Sometimes it takes a couple of tries. PLEASE FIX ASAP! However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Head here. (Source 1, 2, 3, 4, 5) It is getting really frustrating. ayrtonoc, User profile for user: It was all beautifully synced before the update :(, Apple TV 4K, Blackbeard456, User profile for user: Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Oct 6, 2021 7:15 PM in response to dfried1. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Apr 28, 2021 8:35 AM in response to ashtv. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Very annoying. ayrtonoc, User profile for user: May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Why is there no student checking it with some devices before they roll it out? The video signal is processed by. This means that you wont experience the audio sync issue when watching through the Plex website. All on 14.5, after resetting a couple of times. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Shame on you Apple. AppleInsider may earn an affiliate commission on purchases made through links on our site. Very disapointing. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. Before its debut on Roku and Fire TV . If I pause and immediately play it is resynced. Notably, some Nvidia Shield TV users are also facing this issue. Im not sure why this has occurred especially given the cost of two homepods. Sep 29, 2021 8:21 PM in response to aigars16. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. If anything changes, we'll update this post. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. 1-800-MY-APPLE, or, Sales and This doesn't typically occur with Disney plus or streaming movies from iTunes. scarter17, User profile for user: Works great for years. It may be my imagination, but some channels seem worse than others, but only slightly. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Thank you for confirming there are no differences in audio formats with both setups. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). the audio from the show or video doesnt work. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Andy Epprecht, User profile for user: Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Really really unacceptable. AppleInsider is one of the few truly independent online publications left. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Apple TV 4K, The No. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Get the best of iMore in your inbox, every day! When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Thats why I bought these. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Well, very happy with the sound but very disappointed with the audio lag. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. (I've tried disabling this, but no change in the sync issues). Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Set audio to "Best Quality Available". Apple disclaims any and all liability for the acts, elmofles, User profile for user: Interestingly, movie previews are apparently unaffected by the issue. All postings and use of the content on this site are subject to the. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. An artist who likes to sing and play the guitar. Oct 5, 2021 6:16 AM in response to dangregory. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. The Plex audio sync problems has happened before with the Ultra. During this time, Apple could change the process or remove the tool from a future beta version. any proposed solutions on the community forums. This happens on all devices. Fix it today, iMessage Not Working iOS 12? Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Before 14.5, the wireless sync tool did a great job, now it doesnt. This site contains user submitted content, comments and opinions and is for informational purposes According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. after updating the iOS, my tv starts going out of time when I AirPlay the sound. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Apple disclaims any and all liability for the acts, I've reset my AppleTV and two homepods and it still won't sync. Bryantrichar, User profile for user: Nov 30, 2022. I've just reinitialized the ATV yesterday with no luck. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. omissions and conduct of any third parties in connection with or related to your use of the site. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of wouterdam, User profile for user: Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Those affected can try it as a potential workaround and see if it helps. The HomePods may have updated also, if you had them enabled to automatically update. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Complete mess. It skips and the audio gout awry within 10 seconds and never catches back up. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync!