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If you see a Sell button next to your tickets in your account, you can sell them! We are changing the way you register and sign-in to the StubHub Community. Bought ticket and then they weren't available from the seller. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Sign into your AXS Account and click Listings. Yep! Help us improve this article with your feedback. Select the seats you would like to send. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Theyll just have to create an AXS account to claim their tickets. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Was wondering if you had any update on how yours is going? Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Why did the venue decide to use AXS Mobile ID? A full-service national event ticket marketplace. Here we are. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. How will I know if my transfer was successful? How far in advance can I access my tickets? Your Privacy Choices | Does anyone know how to do it through axs?? To login, use the same email address you used when purchasing your tickets. Yes Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Yes. What are my options here? This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. No paper tickets required. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. may not be valid. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. OR. Show the ticket in the App at the entrance and get them scanned to enter. Present the scannable QR code at the door for entry to Toyota Center. After logging into the app, verify the tickets are available in the app. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Bought tickets for a group? If you see a Sell button next to your tickets in your account, you can sell them! After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Your AXS Mobile ID ticket will now show up. Open the App and sign in to see your tickets. Show was postponed from June 2020 to July 2021 due to covid. Select the tickets to transfer and enter the recipient's information. Show the ticket in the App at the entrance and get them scanned to enter. If they already have an AXS account set up the tickets will go in their account automatically. If available, youll see the option to get tickets with AXS Official Resale on the event page. Privacy Policy. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. What are my options here? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Terms of Service | SOLD TICKETS VIA AXS. On the Review page, click the List Tickets button to finish. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Can seats be transferred to someone who doesnt have an AXS account? I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Tap View to access the barcode and scan in for entry. Usually there is a waiting period of a few weeks. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. This will bring you to the page to confirm the correct email associated with the order. [deleted] 1 yr. ago. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Sign in or create an AXS account. And you're done! In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Here's how it works: Click the Transfer button next to the event in your AXS account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Click the Transfer button next to the event in your AXS account. Select the tickets to transfer and enter the recipient's information. I purchased 2 tickets through stubhub January 2020. Tap Tickets Tab (pull down on the screen to refresh if necessary). Have screenshots and stuff with timestamps to also prove this is a thing. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. However, we recommend that you transfer tickets to each person attending the event. We bought the tickets through AXS and we have no clue how to sell or transfer them. Did you find it helpful? If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. So you can sell on StubHub or any other way you find. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Click the Sell button next to the event in your AXS Account. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. The Rockets App is free to download and available in the App Store or the Google Play Store. Official Tickets and Your Source for Live Entertainment | AXS.com When its time for the event, they can open the app to show their tickets on their phone. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If your friend already has an AXS account, the tickets will be transferred instantaneously. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Cookie Notice The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. This will help to ensure that you are ready for your event in no time! Sorry we couldn't be helpful. Theyll also need to get the AXS app. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. After completing the account information, you may buy, sell or manage any seats in your account. Never. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. All Rights Reserved. Why did the venue decide to use AXS Mobile ID? All Rights Reserved. The tickets will be delivered to the buyer automatically. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Tickets Seat numbers it lists 13-16 ? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Enjoy the event! may not be valid. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. On the review page, click the Transfer button to send the tickets. Then when it sells and you are paid, you transfer it using the app. For more information, please see our You'll then be asked to review the transfer. What is transfer? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. i will not book anything on stub hub as a result. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. i assume they will try to get me to receive the tickets using axs again. How do I use the Rockets App to enter the building? You also have the option of transferring and listing your tickets for sale prior to the event. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Apparently it is actually AXS? Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Show the tickets on your phone for everyone in your group. Remember, your friends can always transfer tickets back to you. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Click the Sell button next to the event in your AXS Account. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS Mobile ID allows for convenience, flexibility and security. Even if you call within 48 hours of your event, you will probably get no help at all. | The game is in 36 hours. Flew in for this show. Press J to jump to the feed. Stub hub sent my hockey tickets for a las vegas game to axs. 2021 Vivid Seats Ltd. All rights reserved. Manage Cookie Preferences Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Tix originally purchased Spring 2020, was postponed until today 7/31/21. (*If you can't remember your password, tap. Browse your upcoming events and tap the ticket icon for the game or event you would. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. On the review page, click the Transfer button to send the tickets. Click the Transfer button next to the event in your AXS account. If they already have an AXS account set up the tickets will go in their account automatically. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sorry we couldn't be helpful. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Theyll also need to get the AXS app. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Use of this website signifies your agreement to our. and our Can seats be transferred to someone who doesnt have an AXS account? Thanks! The Fox Theater Foundation. Your tickets will no longer be listed for others to buy. Can I still use a ticket after I have transferred or shared it with someone else? Nope. StubHub told me to call AXS and let them know this was due to the show being postponed. For more information, please see our Customer service all the way to your seat, 2000-2022 StubHub. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. When its time for the event, they can open the app to show their tickets on their phone. After the switch, you will enter the email address you use to access the community in order to reset your password. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Upcoming. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. 2023 Have mobile tickets and cannot find barcode. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Many fans find it best to TRANSFER the seats to their guests prior to the event. Open the App and sign in to see your tickets. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. You will enter your community username and new password and done! If you do not currently have an AXS account you will be instructed to create one during your purchase.