Morehouse College Football Records, Indoor Monkey Bars, Brontee Botched Today, Articles S

References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). If you want to pay separately, you will need to make multiple purchases. We are trying to help as many people as possible as quickly as we can. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. We know, its very confusing! You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Although we specialize in student and youth discounts, most of our promo codes apply for all ages. If you have registered before, please check your registration is valid and has not lapsed. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. To find the change rules for your flight ticket, look under the My Trips section of your account. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. If your airline does appear to allow refunds, we recommend following up with us in 4-6 weeks to follow-up. Once you call, you can leave your number for a call back when we get to your place in line. Please ensure you read the credit details and then give us a call when youre ready to book. Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). This page sets out the Terms and Conditions under which you . Please reconfirm your flights at least 24 hours prior to departure. The short answer is no. Tuition and Fees Refund Policy. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. Prices are subject to increase prior to the time you make full payment. Many airlines are offering to waive change fees for flights booked in the next few . If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Please be aware that overseas safety and hygiene standards are often lower than in the UK. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). We also do not offer any compensation if another customer books the same itinerary as you at a lower price. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Please confirm which airline your credit is with by visiting My Wallet. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. StudentUniverse is not an insurance company. Change rules and fees can vary tremendously. StudentUniverse is not an insurance company. Most of our deals are available to be purchased online. Bookings must be secured with a $250 deposit or full payment if the start date is within 60 days of the first booked service of your tour. Yes, your travel credit is good for the same airline as your original flight. Are the prices I see on your site in U.S. Prices are per person and inclusive of tax unless otherwise indicated. We will message those requirements to you (if there are any) prior to you making any purchase. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. Business Details We have unique discounts available for students and anyone under 30. Sometimes airlines provide us with fares we cannot display online, even to our members. You are solely responsible for any such fees as well. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. We advise travellers to retain sufficient local currency to meet these charges. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. Airlines have been updating their policies regularly as the situation is changing. Airlines generally do not allow changes to your routing or name changes. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. Travel for less and live for more with deals, contests and more. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. We really cant speak to any insurance questions. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. Most airline tickets do allow changes for a fee, plus any difference in fare. For many airlines, the credit is good through December 31, 2020. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Specified hotels may offer student discounts. Advertised prices may be limited to travel within specified dates. Travel insurance is recommended for all bookings. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. DONT BUY REFUND POLICIES. We cannot guarantee that the travel service provider will credit you with point for your booking. Please confirm which airline your credit is with by visiting My Wallet. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Some US states are also requiring COVID tests for travelers to enter. See the chart above for the best number to call. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. Such terms and conditions may be disclosed by use of hypertext links. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. There are a few exceptions that must be booked on the phone with our agents. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. You will be asked to sign up or log in. Please contact us to see if your booking qualifies. We strive to resolve any dispute amicably. You will need to input your traveling companions' details before entering your credit card information. We cannot guarantee the accuracy of any ratings set by accommodation providers. Travelers are responsible for ensuring that they have all necessary travel documents and visas. When you book with us we will look after you until you arrive home safely from your travels. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. No compensation is payable in respect of minor changes. The merchant should process the refund through the same technology used to make the original sale. Yes! In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. Log in to your account on our website and go to My Wallet to view your credit. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. One-way fares to non-US destinations can require special visas. Save your details for a quick and easy checkout process. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). At the time, most countries haven't announced a vaccination requirement. We know, its very confusing! If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. Airlines have been updating their policies regularly as the situation is still changing. Minimum stay and maximum stay rules apply to return and multi-stop flights. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). All refunds will be delayed until the situation stabilizes. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas, transit visas, green cards, and/or certificates of authenticity, which meet the requirements of immigration and other government authorities at every destination. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Please note that we can *NOT* reinstate your flights for you if you cancel them. Anyone can book with us, just not everyone will be able to get access to special discount student fares. We may correct any pricing errors on our website at any time. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. Most airline tickets do allow changes for a fee, plus any difference in fare. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. Most airlines have issued one free change and you may be eligible to cancel for future credit. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. Your travel credit is associated with your original booking. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. All individuals departing from the United States of America must be in possession of a valid passport. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. Refund Policy. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Write a Review. Occasionally a travel service provider may have to make changes to your original booking. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). Sometimes airlines provide us with fares they do not want displayed to the general public. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). Please allow adequate time to obtain any such advice or documents. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. If you require your confirmation email to be resent please contact us. StudentUniverse assumes no liability for the acts of the service provider in refusing service. ago To find the change rules for your flight ticket, look under the My Trips section of your account. You must comply with local government regulations. You agree that you are bound by such additional terms and conditions. Please understand we are working as hard as we can to help everyone. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Eligibility, Joining, and Website Information. No need to worry, your credit will still live in My Wallet. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. You must not make any booking unless you understand and agree with these Booking Conditions. Some countries have reopened borders to international travelers, with guidelines or restrictions. If you don't see a credit there, but think you have one, just give us a call. Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. Sound good? Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Your travel credit can be found in My Wallet. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. If you are traveling internationally on a roundtrip or one-way ticket, some countries have additional passport/visa requirements. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. Tuition. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? How much can I bring? This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. Amendment and cancellation policies differ per hotel.