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Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Life happens, however, and it's good to be prepared for when the unexpected happens. Now its a promise. CC Help Jenn One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. We got a credit which has to be used by the end of the year. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Keep checking your account on PCL website. I'm so frustrated. . Cruise Line Cancellation Policies: A Closer Look Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. 42 days or less, or non-appearance. A Princess spokesperson said the changes were made due to "labor challenges." As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Sorry, my bad, I meant Grand and not Crown. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. That's where Cruise with Confidence comes in. We make it easy for you to choose a cruise. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. What are Cruise Credits? - Princess Cruises But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Princess Cruises' Refund* and Cancellation Policy for COVID-19 Youll get everything youve paid back, either as a refund or FCC? Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. #1. Call 1-800-Princess or contact your Travel Advisor. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess Cruises Cancels Sailings as Ship Returns to the U.S. Early Existing booking are frozen, but not cancelled. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . As of 2021, it is the second largest cruise line by net revenue. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. It was already cancelled twice and now 3 times. In mid-April, Princess announced cancellation of all cruises through June 30. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). ALL RIGHTS RESERVED. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. So you have read that some people other than me have gotten an FCC with a deadline in 2023? After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. I thought the NZ part of the cruise would be the biggest question mark? Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; In the event any guest believes any cancellation fees have been applied in error, they should contact us. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Got it thanks, we did decide to cancel and rebook using CwC. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Life is unpredictable but you can rely on Princess Vacation Protection. Princess Cancels July 2022 Regal Med Cruises - Cruise Critic Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Not quite sure why. Started August 27, 2021, By I really did think that they would be working something out with Australia based on other reports I've read in the news media. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). All Rights Reserved. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard Princess Cruises Cancels More Sailings in California, Mexico - Travel The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! Until I see it at Princess.com it's unconfirmed. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. ALL RIGHTS RESERVED. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. A: Princess Vacation Protection has you covered! Any other pre-packages not purchased with the cruise fare will automatically be refunded. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Princess passengers whose cruises are canceled have several options. Princess cruises refund request guide: Fill out & sign online | DocHub Most medical expenses are covered in case you become sick or injured during your trip. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. UPDATED Cruise Cancellation Policies Due To CDC | Princess Cruises NCL Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. NEEDED Show Coupon Code On Tuesday . We recouped everything we spent, no cancellation charges. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. Learn all about our flexible booking options and sailing with peace of mind. Cruise Cancellation Policies Due to COVID-19 [Detailed Guide] 02. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Need help while you travel? The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. We had decided to cancel now either way. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Sign it in a few clicks. Princess Cruises delays return of Diamond Princess, Island Princess Princess Cruises revises payment dates and cancellation policies Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? Princess Cruises, Holland America extend cancellation amid coronavirus As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Princess Cruises offers two levels of PVP Standard & Platinum. In fact it was the opposite. Princess is always telling us to book early for the best prices. View Cruises. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. I canceled my 28Feb2022 cruise 62 days prior. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 Princess Cruises Cancellation Policy: Can I Get a Refund? Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Princess Cruises: Standard Policy for Cancellations, Refunds & Final Let's face it, canceling for something like COVID is always a gamble. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. WE will let the FCC sort itself out. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Princess cruise Feb 2022 - Cancel for any reason with Princess Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. I think Princess also calls it Book With Confidence. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Baggage Delay: Up to $500 if your luggage is delayed during travel. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Now it has been canceled. I got back around 90% of the cruise with a refund to my credit card. Princess Cruises Extends Book with Confidence Policy Offering More I was on the Diamond in Nov on a cruise tour. Several Cruise Lines Extend Cancelation Policies on Cruises As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Senior Editor, News and Features. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. "Over the past year we have operated hundreds of cruises thanks to the . We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Princess Cruises Cancels Sailings Due to Labor Challenges These are two separate situations. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. . Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. Your benefits just got better and you can still enjoy low prices! Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Learn about the types of cruise credits and how to use them. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Pro-rated . If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. I certainly never noticed any updates. You can find out details of your compensation by clicking the link that matches your sail date below. There are six sailings canceled, including those that are combinable. Your well-being is our number-one concern. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. I am now confident we made the right decision to cancel, as sad as it was at the time. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Free expert cruise tips and news from Cruise Hive! As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. There are charges for drinks, excursions, and some onboard activities. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . I suspect that cruise went wonderful for most passengers. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. More Mexican Riviera / Coastal CA cruises? While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Deals. Once that FCC appears, I will share the amount and the expiration date. Until we start seeing the FCC's showing on our records, there are so many unknowns. Type text, add images, blackout confidential details, add comments, highlights and more. You can also visit our Frequently Asked Questions. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Check "Finding Future Cruise Credits and Deposits" below for details. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. What Is the Cancellation Policy for Princess Cruises? Princess Cancels Additional Cruises on Crown, Island Princess; Delays Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand We'll see. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will.