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Qantas Technical support is never far away, whether it is fault diagnosis and troubleshooting, AOG spares support or pooling arrangements, Qantas Engineering Line Maintenance will provide world class assistance to avoid or minimise service disruptions to operators experiencing technical difficulties. & ORegan, N. 2010, Business-level strategy and performance,Management Decision,vol. Learn how your comment data is processed. 33, no. Qantas has achieved a competitive advantage against competitors as they have developed and maintained a larger diverse market with a diverse range of unique products. 14, 4.2 Recommendations. As a third / fourth freedom carrier Qantas also complains that Emirates simply diverts traffic, but more than 80 per cent of the passengers Emirates currently carries in and out of Australia are flying to / from cities not served by Qantas, for example Paris, Zurich, and Vienna ( Airline Business 2006). Tourism 5. Multiple revenue and profit sources, especially from Loyalty and Freight, will continue to smooth the variable returns from the passenger airline segments addressing uncertainty in the external environment (Matusik & Fitza, 2012) of the aviation industry. Qantas ULD services have facilities in Melbourne, Sydney, Perth and Brisbane with the capability to do repairs on the following ULD types: Our Galley Services team provides a complete overhaul and maintenance solution for Galley carts (supporting Melbourne, Sydney, Brisbane and Perth), Coffee makers, Water boilers and Chillers. Restaurant and hotel reviews, photo galleries and travel articles. The high quality of engineering personnel available to maintain Qantas and customer aircraft, engines and components is the direct result of the priority we give to all aspects of training. Partnerships include Japan Airlines and Mitsubishi Century and Tokyo Leasing Corp, where Qantas owns the 33% of Jetstar Japan, JetStar Asia where Qantas owns 49% with Westbrook Investment who own 51% and 30% share in Jetstar Vietnam with Pacific Airlines who own the 70% (Whyte, R, Lohmann, G, 2015, 144). Technical Records and Technical Data Acquisition. Qantas Technical Training offers a comprehensive range of classroom and on the job training programs relevant to industry developments and specific customer needs. In the freight business segment, Qantas should look to strengthen synergies in aircraft resources and logistics while pursuing further growth and market power through horizontal acquisition of compatible airline freight businesses. Failures can generally be attributed to poor due diligence, a lack of realisation of synergies and limited integration success. The 747 meet the companies needs and provided years of quality service until the need to expand was upon them again. 2.2.2 Human resource management. 2011a, Building a Stronger Qantas New International Strategy, viewed 16 October 2015,